"...my main concern will be what now happens to future support of this product which has been less than impressive so far..."
You got it FBJ - with the exception of Roland's being available if you call them (although, we always just seem to get "you can't do that" type answers), they have been completely non-existent. They have no web presence (as virtually all other hard- and soft-synth manufacturers now do) and no hint of an express commitment to continue to do OS upgrades (and no truly detailed description of the added features of the last one!!). They keep their customers in the dark and their US subsidiary seems to be completely out of the loop with the Japanese parent company (e.g., Sonar instrument definitions and various tutorials are only present on the Roland Japan site).
I don't think you should feel bad about being negative on this forum. Of course, we love the FS. Of course, there are other products out there that, in their own way, are different and desirable for their own reasons. But, this really is ridiculous. Roland needs to get more in touch with their customers or they will alienate them (if they haven't already).
To be honest, if there was some sort of Roland presence around here where a line like "we are talking about putting that into a future OS update" was used every so often, I would not care about new hardware or other manufacturers. That would be enough for me (well, and also actual OS updates!!). I don't need the FS to be the latest and greatest forever. I just need for it to be a more and more stable version of what it already is and for Roland to keep its features as current as possible. I agree with MK that soft synths will comprise my future purchases, not another hardware workstation. The FS is supposed to last me "forever" for my purposes. Well, Roland is not giving us any reason to believe they see this as a lasting product either. It's not so much what they HAVE said, as much as it is what they HAVEN'T said.
There's my rant.