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Fantom 6 locked up

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Fantom 6 locked up

14 Sep 2019, 09:36
I've only had my Fantom 6 a couple of days and have been checking everything out and pressing all the buttons to see what they do. I was playing with the sample pads when I noticed that the last note I had played on the keys was still playing and wouldn't stop! I tried selecting a different scene and playing more notes, but that last note kept playing. I tried pressing EXIT but that had no effect. I tried [SHIFT] + [PANIC] and a message appeared for a few seconds, but the last note kept playing! By now it had stopped responding to any further button presses. The screen display looked normal - there were no error messages.

There didn't seem to be anything else to do except switch the power off at the back. Strangely, that had no effect, the display and the panel lights didn't change and the last note continued to play, so I had to pull the mains cable out. When I powered it up again, it all appears to be working normally.

I'm afraid I don't remember which scene I was in or the sequence of buttons I pressed to get it in that state.

Re: Fantom 6 locked up

14 Sep 2019, 14:35
Not had that with my F8 - but maybe I've not done the button sequence you've undertaken.

If you can replicate and post the steps, I'll see if it happens here too.

Re: Fantom 6 locked up

14 Sep 2019, 14:36
I have that same problem sometimes with my Casio MZ-X 500.
If you put a computer into anything, you end ip with a comouter.
So why do people insist on using Workstations instead of a computer with a master keyboard?
They are the same these days.

Re: Fantom 6 locked up

14 Sep 2019, 15:24
I've not been able to replicate it so far, but I'm fairly certain the scene I was in was B075 Drone/FX1. I've noticed that in that scene, if I firmly press and hold down a key for a low pitched tone for about 5 seconds or more and then release it, the sound continues through a number of changes for over 20 seconds, but does eventually stop. However, the note that stuck on was near the high end of the keyboard and those notes stop much quicker than the low ones.

I think I was using Sample Bank 2 at the time and I had at least 4 samples playing together. It was after I turned all the samples off I noticed the note from the scene was still playing.

I guess I'm not surprised that I ended up with a stuck note, I was more surprised that the shift+panic button or switching the power off didn't have any effect.
cello wrote:
If you can replicate and post the steps, I'll see if it happens here too.
- will do.

Re: Fantom 6 locked up

16 Sep 2019, 22:48
If you change midi channels while a note is playing will cause it to get stuck. If you were recording and changed sounds that changed midi channels then your notes got stuck. Playing with 2 or more midi channels and switching between them will cause one to get stuck if you changed the midi channel note before the last note ended.

Re: Fantom 6 locked up

17 Sep 2019, 10:35
kday wrote:
If you change midi channels while a note is playing will cause it to get stuck. If you were recording and changed sounds that changed midi channels then your notes got stuck. Playing with 2 or more midi channels and switching between them will cause one to get stuck if you changed the midi channel note before the last note ended.

Does anyone from Roland support moderate this forum? That's a nasty bug that needs fixing asap imo.

Re: Fantom 6 locked up

19 Sep 2019, 17:04
kday wrote:
If you change midi channels while a note is playing will cause it to get stuck. If you were recording and changed sounds that changed midi channels then your notes got stuck. Playing with 2 or more midi channels and switching between them will cause one to get stuck if you changed the midi channel note before the last note ended.
Have you experienced this with Roland synths?

'Cause I haven't. Unless Roland synths are being used merely as MIDI keyboards connected to a PC.
And even in that case it's not about switching MIDI channels, but about octave shift, as I remember.

Re: Fantom 6 locked up

1 Oct 2019, 02:19
Roland are aware of the lock-up/freeze issue and are currently working on fixing it... I;m sure there'll be a new OS coming soon...

Re: Fantom 6 locked up

2 Oct 2019, 07:36
Saxifraga wrote:
I have that same problem sometimes with my Casio MZ-X 500.
So why do people insist on using Workstations instead of a computer with a master keyboard?
They are the same these days.
That's a matter of taste, nostalgia and workability. By far I prefer to work it all out on the Fantom G7. I avoid working with the computer, until there's no other way to do it.

Re: Fantom 6 locked up

2 Oct 2019, 23:33
Today I was saving a single tone,nothing fancy just a va sine wave and after push the write button the display went black and the synth locked up.The power button didn´t worked so I had to remove the power cable.
After that everything seems fine.
We need that bug fix.

Re: Fantom 6 locked up

3 Oct 2019, 03:04
danx wrote:
Today I was saving a single tone,nothing fancy just a va sine wave and after push the write button the display went black and the synth locked up.The power button didn´t worked so I had to remove the power cable.
After that everything seems fine.
If you don't mind me asking, was the tone there, were the changes saved?

Re: Fantom 6 locked up

10 Oct 2019, 17:12
Just playing around with my new Fantom 7 with ROM version 1.04 and within 20 minutes of playing around with it I got it to lock up. I was trying to set up a drum kit on the pads and had the kit selected and noticed it wasn't making any sounds. Then I realized everything was locked up. Here's the real kicker: even the *power* button was locked up and had no effect on turning the board on or off. I had to physically pull the cord out of the back of the unit to get it to shut off and plug it back in and restart it.

I don't think this thing is ready for prime time yet.
-Matt

Re: Fantom 6 locked up

11 Oct 2019, 08:05
I've tried every way from Sunday to get my machine to lock up.

Have you tried factory reset?

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