White Noise When Adjusting Volume Knob

4 Jan 2010, 12:38

hi how are ya doing? i'm new to the roland family and this seems like a good community almost every thread gets anwsered, well i just got my first roland product a fantom x6 and wow what amazing piece it is. i need to do some work on it as one key is missing(well half cracked) and the cursor down key has to be pressed hard to work but its ok i got a very good deal on it and i fell in love with the sounds! but i have a quick question i re searched on here and found a few similar thread but with no solution. well say i press a key or say chord and adjust the volume i hear some white noise/static/crackle sound its not too heavy but its there i have 1/4 trs cables going to my motu ultra lite sound card> monitors. i wanted to know if this is normal? i have a x6 with the ZS Serial Number and OS version 1.1(soon to upgrade to 1.6) i just wanted to know if this noise is normal? or if theres anyway i could get rid of it. i saw a few post saying spray contact cleaner and air duster but no one responded to the thread again with results well, hope to hear from ya'll THANKS in advance.

Re: White Noise When Adjusting Volume Knob

4 Jan 2010, 18:11

No, it's not normal. Sounds like an accumulation of dust/dirt in the slider/pot. Get a can of "compressed air" and try blowing out the debris as you're moving the pot/slider.

Re: White Noise When Adjusting Volume Knob

4 Jan 2010, 20:22

oh ok bro thanks for the response, so can i rule out the possibility of it being a motherboard problem or output problem? but i will definitely try that! should i add some contact cleaner before adding the compressed. i will definitely post when i buy some cans and try it so people can refer back to this thread when they have this problem, once again thank you! also my volume knob is a little loose so i feel i cant pop off the knob without breaking it. so i should i get in there through the gaps or do i have to open up the unit?

Re: White Noise When Adjusting Volume Knob

5 Jan 2010, 06:11

do a factory reset first just to make sure it is not software.

Also the early x6's had motherboards that had to be replaced. Do a search and make sure your model isn't one of them.

Re: White Noise When Adjusting Volume Knob

5 Jan 2010, 17:20

Don't use any liquid before the compressed air. You want to try to blow out as much dust as possible, and the liquid will just make it stick more. If you can't get rid of the static after some time of moving the slider while blasting it with air, then you may have to resort to a liquid alternative. The main point is to blast the air while moving the slider so you sort of "knock the dust out".

Re: White Noise When Adjusting Volume Knob

5 Jan 2010, 22:09

Jg good advice! i went out and bought canned compressed air and my down button is not working some buttons that take a few times to press got much better still a little stubborn but working with major improvement. I did it on the knob and i hear improvement not as much static, now it only does it if im adjusting the volume to fast i can hear a little white noise but its definitely working. i'm going to have to get the contact cleaner anyone can recommend a good one that doesn't leave resin? or resin that can affect the boards itself? THANKS ONCE AGAIN