Fantom-G

64bit support?

64bit support?

1 Apr 2009, 23:22
Hello?

I wonder what kind of plans Roland has for 64bit OS support on their USB drivers. Both Vista and OSX..

Anyone know?
Jesse J / The Fantom G Facebook group - Please join!

Re: 64bit support?

1 Apr 2009, 23:32
There isn't any plans.. Been thru this in another thread and they don't care. The solution I was given originally was to remove 5 gig of my ram and install 32 bit.. lol

Mind you, they've only officially been in mainstream use for 6 years, so at least give roland some time to catch up.. Maybe in the next show ;)
Whine whine everywhere and not a drop to drink ;)

Re: 64bit support?

2 Apr 2009, 01:30
Flumpster, ah where are you getting your information that we "don't" care??? I'd appreciate it if you didn't make these kinds of statements with maybe asking me first? Out of respect to me at least.

The fact of the matter is, that the driver issue is being discussed and addressed. I don't have a time frame yet, but the issue is being resolved.

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Re: 64bit support?

2 Apr 2009, 02:29
"We have notified Roland Japan on drivers needed for 64bit machines. We hope to hear something in about 2 or 3 weeks with a answer.
I hope that this helps answer your request. If you need more assistance in this matter, please either re-submit your support request or contact our Product Support Department at the appropriate number:

Digital Recorders and Mixers: 323-890-3741
Guitar/Percussion Products: 323-890-3743
Pianos, Organs, Arrangers: 323-890-3744
Synths/Sound Modules/Groove Products: 323-890-3745
Product Support Main: 323-890-3740

Sincerely,
Roland Product Support "

"Roland only makes 64 bit drivers for our midi interfaces. To run a 64 bit machine you will have to run your midi through a midi interface. Check out the Edirol UM-1ex.
I hope that this helps answer your request. If you need more assistance in this matter, please either re-submit your support request or contact our Product Support Department at the appropriate number:

Digital Recorders and Mixers: 323-890-3741
Guitar/Percussion Products: 323-890-3743
Pianos, Organs, Arrangers: 323-890-3744
Synths/Sound Modules/Groove Products: 323-890-3745
Product Support Main: 323-890-3740

Sincerely,
Roland Product Support "


These which are over 6 months old plus numerous phone calls to technical support gave me the impression Roland didn't care about 64 bit drivers.
Whine whine everywhere and not a drop to drink ;)

Re: 64bit support?

2 Apr 2009, 05:59
"The fact of the matter is, that the driver issue is being discussed and addressed. I don't have a time frame yet, but the issue is being resolved."

That's good to hear.
Thanks for clearing that up, Dan.

With music software crossing over to 64 bit I recently bought a new machine with Vista 64, so I have been hoping that the issue of incompatibility of the Fantom-G driver with Vista 64 would solved soon.

When it comes to communication with the customers many music companies all too often remain silent whereas some clarity would be greatly appreciated.

I am not refering to setting dates for specific updates, but at least some mention of an update in the works, or that an issue is being addressed, provides the customers with useful information.

More often than not complete silence sets the tone for dissatisfaction and bad vibes because it creates the feeling that the customers are being ignored.

So, your update is greatly appreciated.

Re: 64bit support?

2 Apr 2009, 06:38
Thank you for the answer, although "Sometimes in the future" really didn't help at all with my studio upgrade planning.
Jesse J / The Fantom G Facebook group - Please join!

Re: 64bit support?

3 Apr 2009, 02:01
I heard over 6 months ago that they had asked Japan (before I had a respose saying that there wouldn't be any) and now Dan says it is being discussed. Just checked the other sites and Yamaha and korg don't seem to have any problem with 64 bit drivers.

If it takes over 6 months to get to discussion stage I wouldn't hold your breath for them Jessej.

p.s. Dan you was quick enough to ask me where I had my information from regarding Rolands lack of care for 64 bit drivers and then haven't commented since. At least out of respect for me you could respond. ;)
Whine whine everywhere and not a drop to drink ;)
Hi, I have problem with the 64bit drivers to completely solve my satisfaction. Fantom G6 I sold yesterday, and never at home I do not want to Roland. I M-audio (----against roland) makes it faster and the drivers for older products. So good luck with the begging for Roland and strong nerves.

*Edited

Re: 64bit support?

3 Apr 2009, 02:35
mmmmm! what can say....I still like my FG.

Re: 64bit support?

5 Apr 2009, 17:23
The lack of 64 bit support, in my case, was a minor annoyance. The G's internal data storage can still be recognised in Vista (at least) as a mass storage device if the 'computer' USB connector is plugged into your computer, despite no drivers being present - so that's good for importing information. You can still copy projects in and out in this way, and then open them in the separate librarian on your computer for messing with later. It's nothing that can't be done (more slowly) with a USB stick, anyway.

The editor still functions through 'Sysex' messages transmitted by any MIDI interface - so buying an UM-1EX midi adapter will allow you to overcome this problem with no worries. There are drivers available from Roland for this particular piece of hardware, and it's a cinch to get up and running. You'll also obviously have the ability to now transmit MIDI from the G.

What you will lack is the ability to use the G in your DAW for input/output via the USB audio facility. This can be overcome by purchasing any number of separate interfaces (sound cards etc.) - and seeing as how the usb audio would ordinary give you 2 channels (stereo), you can use a simple digital out coaxial to replicate it. If you're only going to be using the G, you can get something relatively cheap as you won't be converting an analog signal.

Most musicians who use a computer probably already have, or should consider, investing in this sort of hardware in order to expand their options in the studio. If you plan on processing the sound from the G with external effects, you'll probably be wanting to make use of as many different outputs as possible in order to overcome the G's 'limitations'. In that case, something (expensive) with good converters is essential. That said, if you can stand it, you can still record each 'track' separately in your DAW and process that if you want. All you need is one output of 2 channel stereo.

Finally, the last problem is a lack of 64 bit functionality for the actual editor software itself. While the standalone program will run in a 64 bit environment like Vista as an emulated 32 bit process, in a 64 bit DAW such as Cubase, you'll encounter problems with the VST. All this means in practical terms is that you'll have to run the editor outside of the program. That's it.

It's definitely worth making the jump to 64-bit if you plan on using sample-heavy VSTs that require lots of RAM. You'll still need plenty of CPU horsepower, though. REVerence, Cubase 5's flagship reverb insert, is a hungry little beast.

Re: 64bit support?

5 Apr 2009, 18:36
Undercoverman.. You work in a 64 bit enviroment and for the average user in these hard times would it be better to do what you suggested above or have a 64 bit driver?
Whine whine everywhere and not a drop to drink ;)

Re: 64bit support?

5 Apr 2009, 18:40
Undercoverman, what you basicly described was :

Buy a new studio + connect the Fantom G Sound Module with a MIDI cable & audio cables because it does not have 64bit support.

That takes us back to my first post and its original question.

I would paste it here, but repeating is forbidden so you need to scroll back.
Jesse J / The Fantom G Facebook group - Please join!

Re: 64bit support?

5 Apr 2009, 18:48
I would paste it here, but repeating is forbidden so you need to scroll back.



You sure know how to 'work it', Jessej! ;-)

PiaKnowGuy
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Re: 64bit support?

5 Apr 2009, 18:50
piaknowguy wrote:
>You sure know how to 'work it', Jessej! ;-)

Yes I do, but please let's stay on topic so this thread doesn't get moved/locked.

Original question still remains plus the updated 64bit VST Editor, that I did not even think about.
Jesse J / The Fantom G Facebook group - Please join!

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