Fantom-G

Sound Problem

Sound Problem

17 Dec 2008, 08:14
Just recently my " G " has come up with an unusual sound issue.
I can be playing off of the live sets, Switching through a few of them, Then when I return to the Single mode, I have no sound..... Switching back to live sets makes no difference after that... The only way to get sound back is to shut down and restart, Kind of a HUGE hassle when playing onstage !!
ANY IDEAS GUYS ???

Thanks
Nic
Roland Fantom G6
Roland JV-90
Alesis Micron Just For Fun !!!

Re: Sound Problem

17 Dec 2008, 10:15
Have you updated your G to the latest Operating System 1.20 yet? A little more info regarding your setup would help in diagnosing the problem for you. Is your output through A Mains or B Mains? If they are through the B Mains then try using the A Mains for your output. Also, if you have two pedals connected and you setup one pedal for "expression" (Volume, etc.) in the System Menu you might check the expression pedal to see if raising or lowering it brings back the sound.

>> More information on how your FG is setup would go a long way in helping to get your problem resolved. It seems to me like it's probably just a setting you overlooked in the system menu but it's hard to say. You might also want to check the FG Manual on the 'troubleshooting' pages and see if that helps regarding your FG sound situation too.

Re: Sound Problem

17 Dec 2008, 10:45
I am running Left and Right out from the A mains, to a Roland KC550 amp
No pedals or anything else hooked up
Just Roland memory stick and Roland mouse.
System has been upgraded to latest software, I have also tried switching to the B mains and the problem is repeatable
When the volume goes out I can switch between all of the patches press a key and get SILENCE....
It only happens when I am scrolling through various LIVE sets and then switch to SINGLE, Once the volume drops out it doesn't make any difference what I switch to, the only way to bring it back is to power off and then on.
Good thing I keep my KARMA hooked up seperate for a back-up
Roland Fantom G6
Roland JV-90
Alesis Micron Just For Fun !!!

Re: Sound Problem

19 Dec 2008, 11:04
Have you considered doing a factory reset? >> Save all your work if you decide to do one though.

If you decide to do the factory reset let us know if it fixed the problem. If the problem isn't fixed with the factory reset you may need to re-install the operating system. If that doesn't do it, you would probably need to send your FG in for inspection and/or repair to your nearest Roland service center. Hopefully you won't have to go to that extreme and can solve the problem yourself though. :)

I'm still thinking it might be something real simple, either in the System Menu, or some other setting. Have you tried resetting the controllers? In Single Mode press "Shift" then while holding down Shift press the "Single Mode" button to reset the controllers.

PS: I'm just suggesting some things to try that might help solve the problem but I really am at a loss as to what the real solution might be for your particular situation. Doing a little detective work that starts with the obvious and then goes into more complexity if the obvious doesn't resolve the problem is a general rule of thumb for sorting everything (the problems) out.

I hope you get it resolved quickly without having to send it in to a Roland service center though. :) Keep us filled in on your progress nickr57.

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