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***ROLAND FANTOM G OS UPDATE OVERDUE***

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Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

16 Oct 2008, 14:26
No big deal Jimknopf, everyone spells it wrong, and I see you left the u out of Qinnx. I feel better knowing I’m not the only one this happens too LOL ;-)

Hey Quinnx how about a little help with the email address?

Our Focus

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

16 Oct 2008, 14:52
Hey, how about that Soundset update/overhaul while we're at it? :)

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

16 Oct 2008, 15:32
Zephyer, have a look at this thread. I found it by searching Quinnx and email. The search engine on this site is very helpful.

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

16 Oct 2008, 15:33
@ Jimknopf!

I want you to know that I am not-in-the-least bitter (pardon the pun) about that 'DOES BEERS in cheeks' comment you posted earlier, but you should know that the secret life of a secret Roland agent is just that; secret! Need I say more?

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HEY! WHAT THE @^%#$?? WHO CHANGED MY SIGNATURE PICTURE?!!!!

BERNIIIICE?!!!!
sRa

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Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

16 Oct 2008, 18:11
Thanks howardS.

Yes, I use the search often, but I was hoping to awaken our ultimate weapon.

Quinnx!!!...........come forth, strike fear in the heart of those who hold what is rightfully ours! ;-)

But I don't think he’ll mind, on behalf of Quinnx.
use: supportroland.co.uk
if we all use the same email all our feedback will be in one place.
Then he said
I will then be in a better position to co-ordinate our efforts.
Quinnx, concerning the emails, can you do what you did again for us?

Our Focus

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

16 Oct 2008, 19:57
As previously suggested in HowardS thread link..
that is! the way to do it...

and keep it up

then feed back here with all results..

Unless there is percieved action roland will not budge
and although i support this thread and keeping it on top
its not enough unless we co-ordinate and apply realy pressure by more direct communication channels.

I did it for 3 years and finaly got a result.
now we need to do it together for the G alot sooner

So in the spirit of keep this thread alive who is willing to participate


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Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

16 Oct 2008, 21:21
Awesome, Thanks Quinnx, I’m in.

Our Focus also support us on Youtube don't forget to rate it (five stars) and leave a comment. I like the sound track, good work with this jessej.

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

17 Oct 2008, 08:16
I'll start posting around all the big music and keyboard forums explaining what is going on with the G and Rolands complete lack of care or response including linking them to the YouTube videos.

I honestly believe that If I had been fully informed about basic missing functions and bugs before buying the keyboard that I would not have done so.

Let's inform the world what sort of company they could be buying themselves into.
Whine whine everywhere and not a drop to drink ;)

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

17 Oct 2008, 08:40
What if Roland is struggling staying in business?

I hope not.

Of course, some minor bug fixes could only help their bottom line you would think?
www.songsforthemaster.com

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

17 Oct 2008, 08:43
Flumster, I'm overall happy with the G and bought it despite knowing it was not yet completely finished. It's a great keyboard from a great company from my view. So I don't feel "betrayed" in any general way, and didn't and don't intend any kind of 'anti-Roland campaign'.

I just think that the second OS update is more than overdue(!), because it contains at least one very important bugfix - not speaking of some other things which should be fixed really soon from my view as well...

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

17 Oct 2008, 08:51
There's is definitely nothing 'anti-Roland' going on, it's all PRO Roland.
We want the G to get even better and we want it to get even better NOW.

It's quite normal that a new synth will have a few bugs and a few quirks, however it is not normal that a company will not release the update in several months, nearly 5 months now...

We want Roland to know it not Ok to forget about us for 5 months.

I think we should go to every YouTube video about the Fantom G and tell we want the update, not just to the 'overdue' video.
Jesse J / The Fantom G Facebook group - Please join!

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

17 Oct 2008, 09:03
Everyone is entitled to their own opinion and as I have stated before I am relatively happy with the machine. This does not mean that I am happy with Roland tho.

They have refused to give out any information whatsoever on when a fix will be coming for SMF export which is imperative to my workflow. They refuse to make 64bit drivers. They refuse to address any bug issues or basic missing functions.

Basically Roland refuse to communicate at all..

I would not have bought this "workstation" if I had known all of the above beforehand and I will not buy another roland product again in the future (even tho I have owned and used many of their products over the last 20 years).

This is my opinion and I am entitled to voice it.. It is up to others to make their own decision if they have not purchased already, using all available information.
Whine whine everywhere and not a drop to drink ;)

Re: ***ROLAND FANTOM G OS UPDATE OVERDUE***

17 Oct 2008, 09:14
I personally don't believe that Roland doesn't care. I just choose to believe that they are slow, perhaps wanting to get the next OS right. As far as communication goes, we have seen a growing presence of Roland representation on this forum who have been very helpful in dealing with many issues.
I'll start posting around all the big music and keyboard forums explaining what is going on with the G and Rolands complete lack of care or response including linking them to the YouTube videos.
So Flumpster, when you explain "what is going on with the G", I would request that you clarify that this is your opinion, not necessarily the opinion of all 'G' owners. Thanks!


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