Roland Cloud

Zenology won’t download on PC

23 Jul 2023, 07:25

Hi, this is my first post.

I have Roland Cloud Unlimited membership and I am trying to download Zenology onto my Windows 10 PC. I have installed Roland Cloud as well as the SPD SX Pro app on the computer with no issues. I have queue up Zenology inside of Roland Cloud and clicked download and it downloads and PC acknowledges its download but when I go to find it on the PC I cannot find it anywhere and I receive no prompts to install it further. I have tied uninstalling and reinstalling with the same results. Any support is much appreciated.

Re: Zenology won’t download on PC

27 Jul 2023, 10:58

Joltron wrote:
Hi, this is my first post.

I have Roland Cloud Unlimited membership and I am trying to download Zenology onto my Windows 10 PC. I have installed Roland Cloud as well as the SPD SX Pro app on the computer with no issues. I have queue up Zenology inside of Roland Cloud and clicked download and it downloads and PC acknowledges its download but when I go to find it on the PC I cannot find it anywhere and I receive no prompts to install it further. I have tied uninstalling and reinstalling with the same results. Any support is much appreciated.

Hey Joltron. My name is Jon and I work for Roland Cloud. Welcome! When you download a Roland Cloud instrument plug in, it should appear as an option inside your DAW in your list of plug ins. What DAW are you currently using?

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